Customer Terms & Conditions

Introduction:

These terms and conditions govern the use of the web app provided by ventzy Ltd for customers who wish to make bookings for accommodations, transportation, or other related services through our platform. By using our web app, you agree to be bound by these terms and conditions.

Booking Process:

To make a booking, you must provide accurate and complete information about yourself and the service you require. You will be asked to review and confirm the details of your booking before making a payment. Once the payment is confirmed, your booking will be processed and you will receive a confirmation email.

Payment:

You will be required to make a payment at the time of booking. We accept various payment methods, which will be specified during the booking process. Prices listed on our web app are inclusive of applicable taxes, but exclude any additional fees or charges that may apply.

Cancellation and Refunds:

Cancellation and refund policies may vary depending on the specific service provider you have booked with. Please review the terms and conditions of the provider before making a booking. If a refund is applicable, it will be processed according to the provider policies.

User Content:

You may be able to submit reviews, ratings, comments, or other content related to your experience using our platform. By submitting user content, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sublicensable license to use, reproduce, distribute, display, and modify your content. You represent and warrant that your content is not defamatory, offensive, or infringing upon any third-party rights.

Intellectual Property:

Our web app and all its contents, including but not limited to text, graphics, logos, images, and software, are the property of ventzy Ltd or its licensors and are protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of our intellectual property without our prior written consent.

Disclaimer of Warranties:

We make no representations or warranties of any kind, express or implied, with respect to the services provided through our platform. We do not warrant that our web app will be error-free or that any defects will be corrected.

Limitation of Liability:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our web app, even if we have been advised of the possibility of such damages. Our liability for any direct damages shall be limited to the amount paid by you for the relevant service.

Termination:

We may terminate your access to our platform at any time without notice, for any reason or no reason, in our sole discretion.

Governing Law and Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the laws of United Kingdom. Any disputes arising out of or in connection with these terms and conditions shall be submitted to the exclusive jurisdiction of the courts of United Kingdom.

Changes to Terms and Conditions:

We reserve the right to modify these terms and conditions at any time, without notice. Your continued use of our web app after any such modifications shall constitute your acceptance of the modified terms and conditions.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us.